Contact

Returns and cancellations

You can request a return or cancellation by contacting us at lenamark2020.ltd@gmail.com with your order number and the email used for your order.

You can also use our customer self-service page here: Request a return or cancellation. You will need to sign in with the same email address used for your order. Shopify will send a login code to your email, then you can view your order and request a return or cancellation. : Request a return or cancellation.

We’re here to help with anything you need — choosing the right bolt size, custom engraving questions, shipping information, or order support.
Every message is answered personally and as quickly as possible.

Email Support

lenamark2020.ltd@gmail.com
We reply within 24 hours on business days.

Every message goes directly to a real person — no bots, no automatic replies.
Your order is made by hand, packed with care, and shipped fast.

Thank you for supporting handmade biker accessories!

Business information:
Platebolts.com is operated by Lenamark Ltd.
G.S. Rakovski 49
Burgas 8000
Bulgaria
Customer service email: lenamark2020.ltd@gmail.com

Ride safe,
Pavel
Founder & Maker, PlateBolts.com