Shipping policy
SHIPPING POLICY – PlateBolts™
Thank you for shopping at PlateBolts™.
Every order is handmade, carefully checked, and shipped from our workshop in Europe.
🚚 Processing Time
Most orders are prepared and shipped within:
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1–3 business days for non-custom items
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2–5 business days for custom engraved items
During busy seasons (Christmas, Black Friday), processing may take slightly longer.
🌍 Shipping Destinations
We ship to:
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USA & Canada
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United Kingdom
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European Union
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Norway, Switzerland, Iceland
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Rest of World
If your country is not listed at checkout, please contact us.
💵 USA Customers – No Extra Fees (DDP Included)
All U.S. orders are shipped with Delivered Duty Paid (DDP).
This means:
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No customs fees
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No import charges
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No surprises at delivery
The price you pay at checkout is the final price.
📦 Estimated Delivery Times
🇺🇸 USA:
5–12 business days
🇬🇧 United Kingdom:
4–10 business days
🇪🇺 European Union:
3–8 business days
🇳🇴🇨🇭 Norway & Switzerland:
5–12 business days
🌍 Rest of World:
8–20 business days
Delivery times may vary depending on customs and postal delays.
🔍 Tracking Information
Most orders include tracking.
Tracking details will be emailed once your package is shipped.
Some small, low-value orders may be shipped with partial tracking (depending on destination).
✈️ Shipping Rates
Shipping rates are calculated at checkout based on destination and shipping method.
We aim to keep shipping costs as low as possible while ensuring safe and reliable delivery.
❗ Incorrect Address
Please double-check your shipping address before completing your order.
PlateBolts™ is not responsible for packages lost due to:
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incorrect or incomplete address
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unclaimed shipments
If the package returns to us, we can reship it for an additional shipping fee.
📦 Lost or Delayed Packages
If your package is delayed, please contact us.
Courier investigations may take 10–30 days, depending on the destination.
We will assist you throughout the entire process.
🛠 Custom Orders
Custom-engraved or personalized items may require extra processing time.
If you have a deadline (birthday, event, holiday), please contact us and we will try to prioritize your order.
📬 Contact Us
For any questions about shipping or delivery, please email us at:
We respond within 24 hours on business days.